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How can we order your services?
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You can call us for a complimentary consultation or to schedule services. Or go to Contact Us and fill out the online request for information form. back to top
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What kind of paper can we put in your containers?
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We will shred any color or type of paper, including file folders. Also, you don't have to worry about paper clips, staples, and rubber bands. Our shredders will take care of it all. back to top
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Why would I use a shredding service instead of just recycling?
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For security. Recycling services are not designed to provide security. Generally, recycling services use open collection containers which are accessible to anyone. Generally, the employees of recycling service companies are not security screened personnel. Your paper is transported in the trucks in whole form, and that means your private information is visible to everyone. Paper is typically taken to a warehouse, which is accessible to the public, and the paper is sorted for grade.
The courts have ruled that once you place your material into a trashcan, recycling receptacle, or dumpster, you lose all privacy rights to that information, no matter how sensitive or proprietary it is. Even if this is your trashcan. The laws on public domain protect the people taking the information - NOT YOU! You may even be held liable for negligence if the discarded material does harm to someone. SHRED WITH SHREDTEX FOR SAFETY! With the development of the Health Information Portability and Accountability Act of 1996 (HIPAA), and the Gramm-Leach-Bliley Act of 1999 (also known as the Financial Services Modernization Act), shredding of documents has become the recommended method for the handling of sensitive documentation. back to top
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Should we remove the paperclips, staples and fasteners from documents and files?
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You don’t need to. Our industrial strength shredder can rip through all of this. back to top
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Do we have to remove files from hanging folders and manila envelopes?
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No, just drop all of the contents into our locked security bins. ShredTex will render it all useless upon shredding. back to top
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If we want to shred ourselves, may we purchase the bins?
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Yes you may. Many different sizes and colors are available. You may order these on-line, by phone or fax. back to top
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How much paper can a security bin hold?
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Our standard bins hold 200-250 pounds. back to top
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We are a small organization of less than 10 employees, do we have enough to shred?
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Absolutely, small organizations need professional outsourcing services for non-revenue producing functions. ShredTex recognizes that resources are limited and each associate wears many hats within the organization. Therefore, ShredTex’s mission is to provide all businesses with the most secure, efficient and cost effective solution for the safeguard of their information assets. Even if you have less than 10 employees, we will work with you to find the right options/services to meet your needs. Remember, we offer infrequent purge services that you can depend on. back to top
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We have files stored to be shredded, but need to sort through them. Do you have any containers that we can use?
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We can drop off as many containers as you think you will need, before the shredding date, for you to use to sort your files. back to top
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Do you take the shredded paper away?
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Yes. All of the shredded paper is taken to a recycling company to be used as feedstock for various recycled products. The other media is taken to a waste-to-energy plant for generation of energy, which is transferred to the local electrical grid. back to top
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Do you bring the shredder into our office?
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No, shredding is done with the large, commercial shredder permanently mounted in our truck(s). We would park the truck in a location such as your parking lot or adjacent to your building. Shredding is done on-site, where you can watch, if you would like. This allows for total security! This method is best in the industry. back to top
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Can I keep my boxes?
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Yes, you can keep your boxes to reuse them on your next visit, or we can take them away. back to top
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Do you have lockable containers?
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Yes. We offer a variety of containers, both lockable and non-lockable to meet your needs. back to top
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Why should I use a shredding service instead of just buying my own shredder?
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Money! It will cost you 3 to 5 times more to shred in-house than to have a shredding service. Amortization of a shredder, staff time, and square footage for the operation, maintenance, power costs, and disposal costs all add up to much more than we charge – and we do all the work! back to top
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Are your employees bonded?
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Yes, our security officers handling your information assets are bonded and have passed a background check. back to top
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Do you provide a Certificate of Destruction?
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Yes we do, immediately following the completion of the requested shredding. We can provide paper a certificate and also offer an optional video certification with our DVD documentation system. back to top
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Does the Certificate of Destruction eliminate our legal responsibility and liability?
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No, it does not. The Certificate of Destruction is supporting documentation for your Records Manager and Retention Program. back to top
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What happens if our container is full before the regularly scheduled service time?
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Just call us and we will come out early. We will reset your schedule from that date of service. back to top
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We use an office shredder. Isn’t that good enough?
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Manually shredding documents is costly and it wastes valuable labor hours. It is inefficient to have your valuable employees standing over an office shredder dropping in one or two pages at a time. Since a good office shredder shreds approximately 20 pounds of paper per hour, it would take you three hours to shred a case of paper. Our shredder destroys up to 8000 pounds of paper per hour. In addition, the average office shredder shreds documents in 5/8" strips, which can easily be reconstructed. back to top
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